Dispatcher/Alarm Monitor - Constellis

POSITION OVERVIEW Monitor Federal Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories.

Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.

PAY TRANSPARENCEY / COMPENSATION Hourly Rate : $30.84 / hr. + $4.93 / hr. H&W RESPONSIBILITIESMonitor Federal Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as : Communicating audio messages via radio and telephoneCoordinating law enforcement and public safety personnel activitiesTransferring public safety informationAnswering questions and updating client recordsThink and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.

Log all calls in database including required details of each callKeep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkersOperate multi-channel radio and telephone dispatch equipmentAccess Federal, State, and local databases and maintain compliance regulations and proceduresAssist with quality review of events created by fellow dispatchersMonitor alarms received and keep records based on unique accountsProficiently perform administrative tasks on desktop computer and notify management of any technological issuesMonitor in-house closed-circuit television (CCTV) camerasPerform dispatching duties for other locations in the event of a failureAssist in the training of dispatcher traineesRoutinely test alarms, communication systems, and other devices QUALIFICATIONSUS Citizenship RequiredCandidates will need to undergo a background check Valid driver's license and reliable transportation requiredHigh School diploma or GED.

Ability to work under stress and to respond to emergency communications.Excellent communication and phone skills.Ability to handle filing and other administrative duties.

Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates;

to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.

Computer Skills Efficient knowledge / use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.

Successful completion of Critical testing is required prior to hire (provided by company) BENEFITSConstellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

Medical, Vision & Dental InsurancePaid Time-Off Program & Company Paid Holidays401(k) Retirement PlanInsurance : Basic Life & Supplemental LifeHealth & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityPersonal Development & Learning OpportunitiesOn-the-job Training, Skills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community Outreach Working Conditions Work is typically based in a busy office environment and subject to frequent interruptions.

This is a 24 / 7 operation, requiring 12-hour shifts, including weekends and holidays. Physical Requirements May be required to lift and carry awkward items weighing up to 25 lbs.

Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.