Search jobs > St Peters, MO > Customer service representative

Customer Service Representative (Loan Consultant I)

Lendmark Financial Services, LLC
St. Peters, MO, United States
$18-$21 an hour
Full-time

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.

We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors.

We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been Success is the only option.

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program.

We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

GENERAL SUMMARY :

The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals.

Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

MAJOR DUTIES / RESPONSIBILITIES :

Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained;

process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

Actively market all branch products and services to individuals.

Perform all other duties as assigned by management.

BASIC REQUIREMENTS :

High School Diploma or GED from accredited institution

0-2 years consumer finance or related experience

Cash handling; computer skills; customer service skills

Ability to work with minimum supervision

Excellent communication skills

Proficient working knowledge of Microsoft Windows, Excel and Word Applications

PREFERRED / DESIRED QUALIFICATIONS :

Associates or Bachelor’s Degree

Bilingual, Spanish / English

COMPENSATION :

The salary range for this position is $18.00 - $21.00 per hour, based on the specific Knowledge, Skills, Abilities and / or Experience of the selected candidate.

This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

WORK ENVIRONMENT : Office Environment

Office Environment

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

2 days ago
Related jobs
Promoted
Cognizant Technology Solutions
Earth City, Missouri

FULLY REMOTE CUSTOMER SERVICE REPRESENTATIVE. Due to our expansive growth, we are seeking a Fully Remote Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives. Experience: Minimu...

Promoted
Insight Global Healthcare
Lake Saint Louis, Missouri

Job Title: Customer Service Representative. Insight Global is seeking to hire a Customer Service Representative to support a growing women-owned business. This position focuses on supporting the company’s customers by handling inbound and outbound calls to coordinate logistics of deliveries ac...

Promoted
Newco Coffee
Saint Charles, Missouri

Reporting to the Customer Service Manager, this person will take incoming calls from customers, receive and process routine customer orders, inquiries, and/or customer issues related to pending orders. We would prefer some Customer Service experience, but it is not required, we will train the right ...

Circle K
Saint Peters, Missouri

Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...

Waterway Carwash
Kirkwood, Missouri

Waterway is now hiring Customer Service - Representatives at $17 per hour for our Kirkwood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. The Customer Service - Representative off...

Jay Maitland - State Farm Agent
O'Fallon, Missouri

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Overhead Door Corporation
Bridgeton, Missouri

Respond to customer requests for information concerning order tracking, order expediting and product availability. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Assist in unloading and loading vendor and customer vehicles. Mon...

Oak View Group
Maryland Heights, Missouri

Customer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, a...

Circle K
Bridgeton, Missouri

Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...

CHUBB
O'Fallon, Missouri

Work with Aggregators and their Sub Agents to assist with their service needs. Understand business and marketing concepts as they relate to the Chubb Customer Center strategy. Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedures while pr...