F&B Shift Manager- Route 66 Casino Beverage

Route 66 Casino Hotel
Albuquerque, NM, US
Full-time

Job Description

Job Description

Are you ready to take the helm and lead our dynamic food and beverage team to new heights? Look no further! We're searching for a passionate and driven F&B Shift Manager to join our ranks and play a pivotal role in delivering exceptional dining experiences.

As our F&B Shift Manager, you'll be at the heart of our operation, orchestrating seamless service, inspiring your team, and ensuring every guest leaves with a smile.

If you thrive in a fast-paced environment, possess outstanding leadership skills, and have a knack for creating unforgettable moments, we want to hear from you!

Join us on this exciting journey as we redefine hospitality and set new standards in F&B excellence. Take the leap apply now and let's create something extraordinary together!

Essential Duties & Responsibilities :

  • Enforce performance standards, policies and procedures in the venue are in accordance with Laguna Development Corporation missions and objectives.
  • Maximize cost effectiveness within the department by ensuring staff’s compliance with all guest service standards.
  • Responsible for the job performance of all associates and provides feedback on it to aid the associates in developing and enhancing skills.
  • Responsible for the evaluating and training of the associates ensuring staff’s compliance with all guest service standards.
  • Responsible for complying with all food and beverage health and safety regulations; as well as all federal, state, and local applicable laws.
  • Ensure venue operations are run in a smooth, efficient manner to ensure guests satisfaction.
  • Responsible for checking in orders and using proper rotation methods (FIFO) when stocking.
  • Responsible for listening to, evaluating and assuring control of guest grievances.
  • Communicate with the manager concerning operational deficiencies and areas in need of attention.
  • Establish priorities for all crew members and provides assistance as needed.
  • Responsible for maintaining a consistent and regular attendance record.
  • Participate in the execution of new menu implementations, daily specials and promotions.
  • Responsible for maintaining all kitchen equipment and the appearance of the venue in accordance to Laguna Development Corporation standards.
  • Communicates regularly with the Manager about Department issues.
  • Responsible for maintaining open communication throughout the venue, thru daily pre-shift meetings.
  • Knowledge of Laguna Development Corporation’s internal controls, policies and procedures.
  • Assists in maintaining standards of health, safety and sanitation.
  • Have Fun and ensure all staff members do as well.
  • Must possess excellent communication, organizational and analytical skills.
  • Must be able to effectively communicate one-on-one, in small group to moderate-sized gathering of associates and / or executives.
  • Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication.
  • Attend Supervisor Development Leadership Program annually.
  • Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.
  • Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
  • Must be able to lift up to 50 lbs.
  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences;

connect with them individually and professionally; smile; make eye contact and verbally greet guests).

Develop a thorough knowledge of services, room locations, amenities, surroundings (i.e. gift shop, restaurants, theater, etc.

providing accurate directions and information for guest inquiries about promotions and special events.

Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.

Other duties as assigned

15 days ago
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