- Customer Service / Fully Remote - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll : Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans;
- Conduct regular calls / meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support;
- Assist customers across multiple communication channels including chat, email, and live screen shares; Coordinate technical assistance;
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help...Hiring Fast >
Ft Customer Support Specialist (work From Home)
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Ft Customer Support Specialist - Work From Home
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Ft Customer Experience Specialist - Work From Home
Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide consumers through various processes and...
Ft Customer Support Specialist - Work From Home
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Ft Customer Support Specialist - Work From Home
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
Ft Customer Support Representative (work From Home)
Competitive Pay / Medical, Dental & Vision - As a Customer Support Rep you'll: Handle inbound customer service calls; Consistently provide a great customer experience; Perform data entry and data look up as needed; Utilize client and/or lender databases, if applicable, to execute specific lender req...
Ft Customer Support Representative - Work From Home
Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...
Ft Customer Support Representative (work From Home)
Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; ...
Ft Hr Administrative Assistant (work From Home)
Competitive pay / Benefits (Medical-Dental-Vision-Disability-401k) / Generous time off - As an HR Administrative Assistant you'll: Answer and direct departmental emails and phone calls; Process required paperwork for employee transfers, changes in job classification, salary increases, and other rela...
Creative Technology Support Associate - Work From Home
Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborat...