Office Coordinator
Be the Master of Multitasking : Office Coordinator Wanted We are a trusted plumbing, electrical, heating, and air conditioning company with a legacy spanning over three generations.
We take pride in being deeply rooted in the communities we serve, employing residents of the towns we call home. A successful Office Coordinator effortlessly balances exceptional customer service with efficient office coordination.
You will consistently exceed booking targets, resolve customer inquiries effectively, and maintain accurate records. What We Offer : Earn competitive wages ranging from $27 - $35 / hour! Benefits Include major medical, prescription drug, optical, dental, orthodontia, long-term disability, and life insurance.
401-K with Match with company match. Access 100+ hours of training every year. Participate in events like ball games, comedy clubs, dinners, awards, and more every quarter.
Provide Stability - We have over 55 years in business. Work with a fun, professional, and caring management team. As we expand, so do the opportunities for career advancement.
Take pride in working for a company that makes a positive difference in the community. Responsibilities of the Office Coordinator : Answer multiple phone lines and listen to customer needs.
Tactfully de-escalate customer concerns and escalate complex issues to the manager as needed. Maintain and update the customer database with accurate information.
Complete all required paperwork accurately and on time. Communicate effectively with dispatch and management and other departments.
Perform other assigned clerical duties. Requirements for the Office Coordinator : 2+ years of customer service and administrative experience, with a preference for a home services background.
Knowledge of plumbing, HVAC, or electrical service work is a plus. Proficient computer skills, strong typist, and familiarity with phone systems.
Ability to demonstrate empathy and strong interpersonal skills. Reliability, drive, attention to detail, and collaboration within a team.
Excellent verbal and written communication skills for effective problem resolution. Capability to handle challenging situations with ease and empathy.
Strong multitasking abilities. We offer a legendary work environment and excellent benefits. Let your work ethic, performance, and customer service be your legacy.
Your role is pivotal in maintaining our legacy of exceptional service, and we want YOU to be the driving force behind it! Join Us.
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category.
We are an equal-opportunity employer. A pre-employment background check is required to be considered for this position. Powered by JazzHR
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