Registration & Scheduler, Diagnostic Imaging

Sutter Health Registration Representative

Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and / or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family / support group, and other healthcare providers through competent job performance and effective communication. "Rotation to Los Altos as needed."

EDUCATION :

HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE :

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE :

• Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient's PHI.
• Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift : Varied

Schedule : Full Time

Shift Hours : 8

Days of the Week : Variable

Weekend Requirements : Rotating Weekends

Benefits : Yes

Unions : No

Position Status : Non-Exempt

Weekly Hours : 40

Employee Status : Regular

Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.