Client Success Manager

A company is looking for a Client Success Manager (Eastern).

Key Responsibilities

Manage client relationships from sales hand-off to go-live and closing

Ensure successful client engagements and error-free onboarding

Gather customer feedback to improve the product

Required Qualifications

Proven experience managing client relationships and driving product adoption

Ability to develop and execute account strategies and identify growth opportunities

Track record of accountability for client retention and satisfaction metrics

Familiarity with fund formation processes and private markets ecosystem

Proactive mindset with a strong desire to help clients succeed