eCommerce Strategic Account Manager

Job Description

Responsibilities

Develop integrated demand generation strategies to drive sales and increase share for Moen with key e-tailer accounts.

Grow existing business and exploit incremental market share opportunities to achieve / exceed annual financial targets.

• Formulate and execute annual sales, marketing, and promotional strategies / plans for key customer accounts; focus on digital marketing, pricing / programming, online discoverability, content optimization, and online ratings & reviews.
• Lead comprehensive analysis of business growth opportunities with large e-tailer accounts, potential avenues for share growth, and evaluate competitor and market dynamics / trends as input to strategic plans.
• Lead the development and implementation of effective strategic business plans encompassing; brand messaging, benefits, and value proposition to large e-tailers key influencers and decision makers.
• Develop influential relationships with key decision makers at key e-tailers and related channel partners. Provide leadership on account service needs for key e-tailers that occur on a daily basis to ensure timely execution and follow-up of all activities.
• Develop influential relationships and collaborate closely with internal stakeholders in adjacent business units (Wholesale & Retail) and key shared services functions (marketing, finance, information technology, etc.).
• Ensure the accuracy and completeness of Moen’s online merchandising assets on key e-tailer sites including product descriptions, images, videos, bullet points, and technical documents.
• Create and communicate a monthly performance and key metric scorecards for respective e-tailer accounts. Generate accurate forecast on a monthly basis and provide meaningful insights on customer and market performance to increase sales and share.
• Coordinate and lead eCommerce-related operations and supply chain related initiatives for key e-tailer accounts. Track / manage e-tailer operational metrics and benchmarks including fill rates, operational efficiencies, and logistics execution.
• Assist, as appropriate, with the enforcement of Moen’s eCommerce Distribution and iMAP Policy. Help build and cultivate Moen’s knowledge, literacy and comfort with the e-Commerce channel.

Hiring Pay Range : $95K-$110K

Actual pay will vary based on qualifications and other factors

Qualifications

• Bachelor’s degree is required.
• Minimum of 5 years of related experience; minimum 2 years of experience within the eCommerce channel.
• Demonstrated deep understanding of online / digital channels to include online pricing and promotions, digital marketing, and eCommerce fulfillment.
• Demonstrated track record of progressive thinking with a bias towards removing barriers, creating the new and different, and outperforming the marketplace.
• Strong business and financial acumen creating with broad business perspectives, proven ability to manage and measure work.
• Must be flexible to maximize business opportunities as they arise.
• Demonstrated ability to drive improvement of digital KPIs via a strong analytical mindset.
• A track record of driving results in complex, multi-stakeholder, volatile and uncertain environments.

Additional Information

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.

This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more.

We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments : water, outdoors and security.

We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates.

Please visit our website at fbin.com to learn more

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability / handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at FBIN.

[email protected] and let us know the nature of your request along with your contact information.