Our client is currently seeking a Copywriter
- Edit and / or draft written responses to customer feedback and regulatory complaints
- Review communications for spelling, grammar, punctuation, syntax, usage and consistency and adherence to voice, brand and style
- Provide proofreading and quality assurance throughout implementation process
- Support requirements and tasks around communication approvals and documentation
- Collaborate with other members of team to establish and maintain consistency across communication; contribute to ongoing development of style guidelines
Qualifications
- A Bachelor’s degree and 2+ years of experience in a highly dynamic, fast-paced professional environment credit card and / or financial industry preferred, along with familiarity with related legal regulations
- Immaculate written and verbal communication skills, with ability to focus on and identify the smallest details and errors
- Ability to assess communications for user experience within customer journey
- Strong critical thinking and ability to apply learnings across new and varied scenarios
- Highly developed organizational skills and ability to balance multiple tasks (with appropriate sense of urgency) in accordance with changing deadlines and priorities
- Collaborative, customer-focused mindset
- Ability to tactfully and professionally communicate across all levels and areas of business
- Familiarity with Adobe Creative Suite (particularly InDesign) and / or Figma a plus
Marketing Copywriter II
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