Job Description
Job Description
The team member primarily responsible for understanding customer requirements and translating it to proofs for production execution, also helping to oversee and maintain the existing customer base.
Should be proficient in Adobe Illustrator. This role includes customer relationship management, marketing, understanding requirements and graphic design.
Training will be provided. Non-exempt - paid bi-weekly .
Core Functions :
- Manage customer requirements, and translate that into proofs using Adobe Illustrators and prepare estimates.
- Be one point contact for customer.
- Keep customer information updated in CRM software.
- Responsible for marketing of services, update newsletter, social media etc.
Other Required Skills :
- Ability to maintain a high level of engagement with a customer base
- Adobe Illustrator
- A keen eye for visual design
Ideal Candidates Will Also Possess :
- 1+ year of prior Adobe Illustrator
- 1+ years of prior customer service experience
- Fluent in written and spoken English
Timings :
Mon to Friday 8 : 30 AM to 5 PM -
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