Job Description
Job Description
We are seeking a Program Coordinator for our team in Albany, New York. The role will focus on overseeing the onboarding process of new program participants, including seniors and individuals with disabilities.
The Program Coordinator will also be tasked with providing continuous support to program participants for the duration of their tenure.
This position offers a contract to hire employment opportunity. If you find joy in helping others and working in the rewarding, human services industry, this position and non-profit agency may be a great place for you!
Responsibilities
- Manage the intake and onboarding process for prospective program participants
- Educate newly enrolled program participants on our various programs and services through virtual, phone, or in-person meetings
- Guide program participants through the onboarding process, ensuring the completion of required paperwork, assessments, and program compliance
- Provide resources and education to program participants on recruiting and hiring methods and our proprietary software to enable participants to recruit and hire their own Personal Assistants (PAs)
- Offer support to program participants via phone, email, and in-person, responding to questions regarding PA recruitment, hiring, and onboarding
- Coordinate program caseload effectively by responding to and tracking the needs of program participants and their PAs in our proprietary software systems
- Assist in aligning the agency's mission to provide and advance community-based support to promote self-direction for seniors, people with disabilities, and their families
- Conduct various administrative tasks to support the team, such as answering phones, filing, copying, scanning, and email
- Maintain confidentiality of records and logs.
If you are interested in learning more about this opportunity, please call Steph Sposato, Gabrielle Maisonet, or Mary Christman at 518-462-1430.
We hope to hear from you soon!
- Possess a minimum of 1 year experience in a similar role as Program Coordinator
- Demonstrated proficiency in Allscripts and Cerner Technologies
- Must be adept at using computer programs and Customer Relationship Management (CRM) software
- Experience with EHR SYSTEM is a must
- Excellent skills in answering inbound calls
- Ability to handle authorizations, benefit functions, and billing functions effectively
- Previous experience in a Call Center Customer Service role is desirable.
Assistant Coordinator, High School Programs
Provides students with information about the college and promotes relevant programs particularly College in the High School and related Early College programs and pathways to degree programs. Assistant Coordinator, High School Programs. The Assistant Coordinator, High School Partnerships reports to ...
Program Services Coordinator - Domestic Violence Services
Position Summary:The Program Services Coordinator (PSC) works to enhance program services for the domestic violence department by staying up to date on best practices and regulatory requirements. Assist in program development; research and keep up to date regarding special populations’ services need...
Program Coordinator
RESPONSIBILITIES Conduct education policy research based on the needs of different education programs; select and refine topics information Organize, coordinate, and execute project activities under the supervision of Program Manager Maintain client relationship, including introducing clients about ...
Volunteer Programs Coordinator
The Volunteer Programs Coordinator serves as a support person to the Corps Officers at The Salvation Army in Troy and is responsible for managing volunteers and the programs in which they support, including the food pantry and soup kitchen. Volunteer Programs Coordinator on our Troy Corps Team. This...
Asset & Wealth Management, GS Ayco, Corporate Onboarding & Experience, Program Coordinator, Analyst - Albany, NY
Goldman Sachs Ayco, partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforce—leveraging the 50-year heritage of Ayco and the comprehensive resources of Goldman Sachs to meet the evolving needs of their employees. Partner with Relationship ...
Program Coordinator (CLS
The Program Coordinator is responsible for the developing, implementing, and monitoring of the program plans for people with intellectual and developmental disabilities that reside in our programs and for ensuring that they are afforded opportunities and activities that promote individualization, in...
Educational Program Coordinator, Family Shelters (NYCT Programs)
CAMBA’s Flagstone Family Center provides comprehensive case management services to 158 families who are in a Tier II transitional residence program for homeless families CAMBA’s Evergreen Residence provides comprehensive case management services to 51 families in a transitional residence...
Program Coordinator for Care Management
Operates program within and according to all regulations, which govern such programs and ensures program(s) meets or exceeds all program evaluation criteria. Operates program within and according to all regulations, which govern such programs and ensures program(s) meets or exceeds all program evalu...
Installations Emergency Management Program Coordinator
Duties Description Under the management of the J3 Directorate, the Installations Emergency Management Program Coordinator (IEMPC) has the overall responsibility for the synchronization and integration of Installation Emergency Management (IEM) requirements into state/territory/district Army National...
Senior Health Program Coordinator
The Senior Health Program Coordinator will work within the Office of Minority Health and Health Disparities Prevention (OMH-HDP). Bachelor's degree in a related field and two years of experience contributing to the coordination of program activities in a public health, health, health regulatory, or ...