Inside Sales/Account Manager

Cook’s Direct, Inc. is a distributor and the reselling leader of commercial kitchen supplies and equipment for large volume foodservice operations.

We are a trusted partner in the food service industry specializing in high quality equipment, supplies, and creating efficient solutions.

Our goal is to provide our industry with the tools and resources that they need every day. We pride ourselves on delivering efficient service, while leveraging our knowledge and expertise, strengthening our relationships with all customers.

Our Core Values : We Really Care

We Really Care

We care about each other, our work, the company, and our community.

We are passionate about what we do and our role on the team. We own it.

We Are Customer Focused

We inherently know that we exist because of the customer.

We always try to do the right thing for the customer. We never forget this.

We Figure It Out

We think creatively, innovatively to seek the best answer for the customer or company.

We own the problem and solution and always try to do what’s right.

We Get A Lot Done

We never stop pedaling. We work hard and smart which results in great achievements.

We are proud of what we accomplish.

We Enjoy Our Work

We are positive and upbeat about what we do. Our enthusiasm for our work,

our team and our customers creates an environment where people can be their best.

Cook’s Direct, Inc. is growing. We are currently seeking a talented Inside Sales Representative / Account Manager who thrives in a fast-paced environment to grow an established sales territory and provide effective attention to a wide variety of customers and prospects.

The Inside Sales Representative is responsible for strategically growing existing business in assigned territory utilizing strategic and consultative selling tactics to maximize sales and profits of foodservice products and services.

This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, establishing rapport with clients by resolving questions regarding products, services, or pricing to improve client satisfaction and increase profitability.

Major Duties :

• Make outbound calls to existing customers in an assigned territory.
• Build strong relationships with customers, vendors, and organizational staff that promotes loyalty, collaboration, and increased revenue between customers and the company.
• Maintain and increase revenue of existing business.
• Understand customer needs through observation and listening and recommend appropriate solutions.
• Be a strategic and innovative partner to customers.
• Utilize vendors, manufacturers, and internal resources to best meet customer needs.
• Remain current on product knowledge through attendance of sales meetings, vendor trainings, reading industry related publications, and participating in industry related professional organizations which may take place on an evening or weekend.
• Committed to growth in understanding of foodservice industry.
• Address customer issues with customer service, credit, warehouse, or other company personnel or vendors, when necessary, in a professional and prompt manner.
• Manage the Customer Relationship Management system daily.
• Other duties as assigned.

Knowledge / Skills :

• Excellent closing abilities and strong negotiation skills to overcome objections,
• Sales and gross profit motivation with an understanding of profit margins.
• Experience with and knowledge of all Microsoft Office applications.
• Both written and verbal communication styles must be presented in a confident, articulate, and professional manner.
• Ability to multi-task, maintain a strong work ethic, and be a team player.
• Proven sales and / or industry experience in foodservice (equipment and supplies) preferred.
• College degree preferred.

Cook’s Direct Inc. provides a great working environment and a full line of competitive benefits including medical, dental, life, AD&D, LTD, 401(k), and personal time.

Compensation includes a base salary, commission and several bonus opportunities. If you are interested, so are we. Please apply now.

Cooks Direct is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices.

We will honor your experiences, perspectives, and unique identity.

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