BENEFITS :
- Hourly / base pay plus commission / bonus
- Simple Retirement Plan with profit sharing
- Paid time off (vacation and personal / sick days)
- Health / Life benefits allowance
- Schedule M-F 8 : 30am-5pm *no nights and weekends*
- Fun sales promotions and team building activities
ROLE DESCRIPTION :
Are you ready to be part of an exceptional team at Jessica's office? We are seeking individuals who are passionate about making a difference in people's lives through insurance.
With your incredible attention to detail, outstanding customer service skills, and genuine desire to help others, you are the perfect match for us.
In our fast-paced office, you will have the opportunity to handle customer inquiries, and proactively anticipate the needs of the community members we proudly serve.
Join us and be part of a dynamic environment where your skills and dedication will shine!
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
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