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Head of Supply Chain

Head of Supply Chain

JacobNew York, NY, US
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Please apply through the following link . We will not be reviewing LinkedIn applications. You must go through the link below.

Please view our job board and apply here - https : / / apply.workable.com / eatjacob /

Be sure to read through the entire page and application thoroughly. We look forward to hearing from you.

Description

As Jacob's Head of Supply Chain, you will be our first hire on the operations / supply chain side of the business. Your mission is to architect and lead a resilient, cost-effective, and scalable end-to-end supply chain – from raw materials to last-mile delivery. You'll build and scale the infrastructure behind our brand. This is a high-leverage, high-ownership role, and you'll be coming into a business without deeply integrated systems and infrastructure (you'll be the one building them). We are looking for someone who has done this previously in a similar / adjacent CPG category.

While your actual responsibilities will be vast, and rapidly evolving as our business does, here is a high-level outline of your responsibilities :

  • Own the end-to-end supply chain from ingredient sourcing and packaging procurement to co-manufacturing, freight, 3PL, and last-mile delivery.
  • Build and manage vendor relationships with co-mans, freight partners, and fulfillment providers.
  • Develop and implement scalable SOPs across sourcing, production, quality, logistics, and inventory management.
  • Reduce COGS through strategic sourcing : optimize vendors (and ensure redundancies to avoid stockouts), negotiate better terms to improve working capital, and identify opportunities to reduce cost without sacrificing quality.
  • Lead our Quality Management System to ensure food safety, regulatory compliance, traceability, and audit readiness.
  • Own inventory planning and forecasting in collaboration with Finance and Growth, aligning production and freight timelines with demand forecasts and marketing pushes.
  • Create visibility through documentation : maintain clear, up-to-date records for processes, POs, risk plans, and operational metrics.
  • Solve problems before they become fires : spot bottlenecks, address supplier issues, and drive accountability across partners.

Requirements

  • 7+ years of experience in supply chain or operations at a CPG company, with at least 2 years in a leadership or ownership role. (we are looking for someone who has previously done this in a similar / adjacent category)
  • Track record of managing sourcing, manufacturing, freight, and fulfillment across both DTC (primarily) and retail channels.
  • Deep understanding of food manufacturing, logistics, and regulatory compliance.
  • Demonstrated success in reducing COGS and improving vendor terms without compromising quality or speed.
  • Please write "34" at the top of your cover letter.
  • Strong analytical and forecasting skills.
  • Comfortable tying operational plans to demand forecasts, revenue targets, and working capital constraints.
  • Proven team builder and manager : experienced in managing internal hires and external vendors, setting KPIs, and creating systems that scale.
  • Experience building and implementing SOPs and introducing operational discipline to early-stage orgs.
  • Personal Attributes

  • Set ambitious goals and consistently beat them.
  • You have a habit of winning. You are competitive.
  • Default to action. Get things done quickly.
  • Energized by fast, unstructured environments with full freedom to build.
  • Operate with accountability (you don't wait to be told).
  • Think in systems, highly organized (even in chaos), and detail-oriented.
  • Obsess over clarity (of goals, data, and communication).
  • Take action quickly, learn fast, and iterate without ego.
  • Speak directly, receive feedback openly, and pursue truth over politics (no right or wrong, only what's best for the business).
  • Love the grind of building something meaningful and category-defining.
  • Care deeply about health, performance, and helping others feel better.
  • Benefits

  • Full-time, in-office position (5 days per week) based in New York City.
  • Cash compensation : $150,000 - 275,000.
  • Company equity opportunity.
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