Online Customer Care Agent

Job Description

Role Overview

As a Remote Client Support Specialist , you'll :

Provide personalized assistance to remote job seekers, ensuring a seamless platform experience.

Resolve user challenges with empathy and professionalism, enhancing their readiness for remote work.

Build lasting trust and loyalty through proactive, high-quality support.

Collaborate with internal teams to maintain excellent service standards.

Benefits & Highlights

100% Remote – Work from home on your schedule.

Flexible Hours – Set hours that align with your lifestyle and commitments

Strong Support – We’re with you every step—from training to client onboarding and support

Purposeful Impact – Help job seekers achieve their remote career goals through reliable, empowered service.

Requirements

High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work) : Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application)