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General Manager

General Manager

The Sports Facilities CompaniesChicago, IL, US
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General Manager - Wrigley Field Ice Rink

General Manager - Wrigley Field Ice Rink

Sports Facilities Management, LLC

LOCATION : Chicago, IL

DEPARTMENT : OPERATIONS

REPORTS TO : VP OF VENUE MANAGEMENT

STATUS : SEASONAL FULL-TIME (EXEMPT)

ABOUT THE COMPANY :

Wrigley Field Ice Rink is a premier sport, recreation and entertainment Ice Arena focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Wrigley Field Ice Rink is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY :

The General Manager is responsible for the financial and operating performance of Sports Facilities Management, LLC. The objectives for this position include :

  • Optimizing overall profitability
  • Creating a culture of accountability which supports the organizational values
  • Meeting or exceeding annual growth objectives
  • Facilitating interdepartmental collaboration
  • Employee retention and staff development
  • Development of employee and operating policies
  • Implementation of major business initiatives

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

  • Analyze operations to evaluate performance of the company and its team in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
  • Appoint department heads or managers and assign or delegate responsibilities to them.
  • Establish departmental responsibilities and coordinate functions among departments and sites
  • Confer with ownership, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems
  • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
  • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
  • Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level team members, and establishment and organization of major departments
  • Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
  • Implement corrective action plans to solve organizational or departmental problems
  • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
  • Represent the organization and promote its objectives at official functions, or delegate representatives to do so
  • Serve as liaisons between organizations, shareholders, and outside organizations
  • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
  • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and / or distribution of products
  • Direct and give strategic direction to all departments
  • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
  • Prepare budgets for approval, including those for funding and implementation of programs
  • Review reports submitted by team members in order to recommend approval or to suggest changes
  • Continually research new technologies to increase efficiency within the business
  • Schedule and monitor continued training seminar for team members on various operational, safety, and legal responsibilities
  • Any additional duties assigned by the VP of Venue Management
  • MINIMUM QUALIFICATIONS :

  • Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
  • Proven management and leadership experience in the food and beverage, recreational, and entertainment industry
  • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
  • Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services preferred
  • A minimum of 7 years of management experience
  • Operational knowledge of risk management
  • Skilled at identifying and creating opportunities to deliver revenue goals
  • Sports programming and sports event operations expertise required
  • Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience
  • TRAVEL REQUIREMENTS :

  • Minimal travel as needed to trade shows, SFM leadership conferences
  • WORKING CONDITIONS AND PHYSICAL DEMANDS :

  • Ability to travel to national events and regionally by car
  • Must be able to lift 40 pounds waist high
  • Will be required to conduct venue tours
  • Work will be performed indoors and outdoors in an ice arena environment, which includes cold temperatures, weather conditions and varying noise levels for extended periods of time
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