VTC & Mobile Device Support

VTC & Mobile Device Support

The VTC & Mobile Device Support will provide comprehensive technical, operational, and user support for Flag Officer and Staff Video Teleconferencing (VTC) systems and government-issued mobile devices. This position ensures seamless, secure, and reliable communication capabilities across headquarters and subordinate commands through expert maintenance, configuration, and daily operational oversight.

Job description :

Provide computer resource and technical services pertaining to maintenance and modernization support of Flag Officer and Staff VTC systems in support of CNSL headquarters and their ashore commands.

Provide configuration and end user support for government mobile devices.

Ensure VTC systems are operational daily while ensuring the command is aware of any outages and scheduled maintenance.

Schedule VTC resources, and initiate video conferences.

Qualifications required :

Associates or Bachelors degree in Information Technology, Communications, or a related technical field preferred.

Must possess or be eligible to obtain a DoD Secret Security Clearance.

Minimum of five (5) years of experience working with Cisco VTC systems, Active Directory databases, and Microsoft Office.

Strong understanding of VTC architecture, codecs, and network connectivity.

Knowledge of DoD communication systems or secure enterprise environments preferred.

Ability to integrate and support Mobile Device Management (MDM) tools and secure mobile configurations.

mPower, Inc. is an Equal Opportunity / Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.

$55,000 - $72,000 a year

Compensation details : 55000 Yearly Salary

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