Patient Access Team Lead -Patient Access - Beavercreek - FT / Days

Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Soin Medical Center

Soin Medical Center has been serving residents of Greene, Western Clark, Eastern Montgomery, and Miami counties since 2012. Conveniently located off I-675 in Beavercreek. Provides a variety of health care services and is home to 4 accredited Centers of Excellence including hernia and robotic surgery. In 2020, Soin received an "A" from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States. Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association. Soin received several awards from Healthgrades Patient Safety Excellence Award (2017-2019) Outstanding Patient Experience Award (2017-2019)

Responsibilities & Requirements

Minimum Education High school diploma or GED required At least two years of appropriate work experience that would indicate a high level of communication skills and organizational ability.

Minimum Work Experience Financial counseling, eligibility screening, and / or Medicaid application processing experience strongly desired Prior experience performing community outreach preferred Familiarity with statutes and regulations that can impact financial conversations

Required Skills Broad knowledge of government Advocate programs, guidelines, and application procedures Strong written and verbal communication skills Ability to effectively translate medical and administrative language into more familiar terminology - Strong attention to detail Ability to comply with procedural guidelines and maintain confidentiality