Email Developer

At Stitch, we're building something extraordinary. As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal : make marketers' lives easier with Braze.

Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. We're motivated to be drivers of what the future of martech looks like by building solutions that work.

We're all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. As an Orbit-level certified Braze partner (the highest level of partnership), we work alongside marketers from some of the world's most beloved brands to stitch together innovative solutions, better processes, and smarter strategies that make marketing magic happen in Braze.

About This Role

This email development role is referred to in Stitch as the Technical Producer role. You'll be consulting alongside other Stitchers on our Delivery team, including Solution Architects, Business Strategists, and Marketing Strategists, to deliver top-tier marketing solutions centered around Braze for our clients. You will code and document innovative email solutions that leverage automation, dynamic content, data-driven segmentation, and other advanced capabilities to drive higher engagement and response rates. In addition to coding awesome emails, you'll be meeting regularly with our clients to discuss solutions and best practices. This role requires a unique combination of development expertise and strong presentation skills.

What You'll Do

• Craft mobile-responsive email campaigns using HTML, CSS, and dynamic scripting languages (like handlebars and liquid)
• Efficiently prepare Photoshop files, including expertly slicing and resizing images as needed
• Translate other templating languages, such as Handlebars and Ampscript, to Liquid
• Create detailed campaign documentation, including customized work instructions tailored to each client
• Complete thorough quality assurance processes on the emails you and other Stitchers develop to ensure we are delivering the best emails for our clients
• Perform work in external platforms based on client needs
• Prepare for new accounts and meetings in advance by reading and understanding the scope of work, and doing any appropriate research to support the client.
• Be a leader in discovery, solutioning, best practices, and change management within your client accounts
• Enrich working relationships by completing commitments within the required timeframes and bringing additional insights and recommendations to every scenario
• Bring new ideas, recommendations, and solution write-ups to other Technical Producers directly, within projects, or during office hours
• Maintain effective communication with clients, addressing email revisions and other production-related matters promptly
• Effectively manage your time to achieve quarterly billable hour targets
• Stay informed about the latest advancements in Braze and its technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining a minimum of 2 Braze certifications, including the Braze Marketer certification
• Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement
• Perform additional duties as assigned and needed

What Does Success Look Like In This Role?

Please note : Candidates who proceed to the 2nd round interview will be required to build one email based on a provided brief as part of the interview process.

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