Description
This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.
Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture.
Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.
Responsibilities :
- Operates as a back up financial center leader within a market
- Manages client traffic, engaging and appropriately routing clients, and fostering client retention
- Manages business results through formalized management routines and coaching
- Creates a world class client experience environment
- Manages market-level initiative prescribed by market leaders
- Drives operational excellence
Required Qualifications :
- 1+ years leadership experience demonstrated through one or a combination of the following : coaching, training, or motivating a diverse work team
- Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
- Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
- Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
- Proven record of balancing risk and making sound decisions while achieving business goals
- Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building / deepening relationships, and demonstrate a commitment to providing personalized service
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
- Proficiency in computer skills and professional programs (for example, Microsoft Office)
- Ability to pass pre-employment assessments and compliance requirements
- Availability to work weekends and / or extended hours as required to run the business
- Must be able to travel to any financial center within the defined market
Desired Qualifications :
- 1+ years management experience including hiring, coaching, and developing direct reports
- Experience in the following industries : Consumer banking / financial services, mortgage, retail or hospitality
- Undergraduate degree
- Bilingual (fluent verbal and written)
Skills :
- Customer Service Management
- Performance Management
- Coaching
- Customer and Client Focus
- Talent Development
- Risk Management
- Sales Performance Management
- Business Operations Management
- Recruiting
- Result Orientation
- Referral Management
- Leadership Development
- Inclusive Leadership
- Prioritization
- Problem Solving
Minimum Education Requirement :
High School Diploma / GED / Secondary School or equivalent
Shift :
1st shift (United States of America)
Hours Per Week :
Prepared Foods Team Leader (Culinary & Deli Department Manager) - Full Time
...
Bakery Associate Team Leader (Assistant Department Manager)
...
Asst Manager Nursing: Main OperatingRoom
Thankyou for your interest in Albany Medical Center!. Thisrole may require access to information considered sensitive toAlbany Medical Center, its patients, affiliates, and partners,including but not limited to HIPAA Protected Health Information andother information regulated by Federal and New York...
Case Manager HIV Mental Health Specialist, Albany
The noise level in the work environment is usually moderateThank you for your interest in Albany Medical Center!Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, includi...
Assistant Dairy Manager
Assists the Grocery Manager with budgeted and achievement of financial aspects of the department. Responsible for assisting the Grocery Manager with the operation of the Dairy department. Assist the Grocery Manager with the daytoday operation of the dairy department to include product merchandising,...
Inpatient Nurse Case Manager: Mon-Fri, Day Shift
The Case Manager works proactively with the Quality Improvement Teams, patient care standards, Social Work, and utilization management to coordinate the appropriate use of resources to achieve maximum clinical and financial outcomes. Identifies high-risk patients based on clinical and financial crit...
Assistant Nurse Manager: E5: Pulmonary/Renal
The Assistant Nurse Manager performs coordination, planning, administrative management, financial and operational duties in collaboration with the Administrative Nursing Supervisor, Nurse Manager and Assistant Vice President of Specialty Nursing Division. The Assistant Nurse Manager performs coordi...
Sales Manager - Mid Markets, Spectrum Enterprise
Do you want to manage new and existing accounts by leading and coordinating resources? As a Manager of Enterprise Midmarket Sales at Spectrum Enterprise, you can do that. WHAT OUR ENTERPRISE MIDMARKET SALES MANAGERS ENJOY MOST. Ready to guide a high-performing team of Enterprise Account Executives a...
Merrill Financial Solutions Advisor - NY Capital/Central NY Market
Partners with Financial Advisor teams to build their network by sharing relevant market developments and discussing new products (as appropriate) in an effort to promote portfolio growth. During this stage of your journey, the Merrill Financial Solutions Advisor (MFSA) will help provide you with the...
Bench Meat Assistant Manager- Capital District
Responsible for the operation of the meat department in the absence of the meat manager. Responsible for operation of meat department in absence of the meat manager. Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national ori...