Job Description
Job Description
Title : Helpdesk Support - L2
Summary :
Responsible for the general support of Mac & PC computers - experience from a services desk / helpdesk support perspective and worked that in previous role
Essential Duties and Responsibilities :
- Responsible for customer satisfaction results.
- Respond to assignments usually involving the installation, repair or maintenance of desktop / laptop computer hardware and peripherals at Client's customer repair facility.
- Communicate the status of the repair assignments to the customer at all times. Be proactive in making sure the customer is knowledgeable about the status of their computer at all times
Education / Experience :
- Knowledge of the Macintosh and PC computer and related Windows operating systems
- Multi-tasking skills are a must.
- Requires a sound technical background with 2-3 years of professional experience.
- Troubleshooting and problem experience are helpful.
- Excellent communication skills are a plus.
- General knowledge of Remedy, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus.
Desktop Support Technician (Level 1 or 2)
Role: Desktop Support Technician (Level 1 or 2). Previous experience in a desktop support role, preferably at Level 1 or Level 2. Job Description: The consultants will provide technical support and assistance to end-users at our San Leandro, Oakland, and Hayward locations. Provide first and secon...
Executive Desktop Support Specialist - ONSITE San Francisco
The Desktop Support Specialist is responsible for providing day-to-day technical support to internal users,. This position requires a highly motivated problem solver with excellent customer service skills and desktop engineering skills. Will work closely with other members of the IT department ...
Desktop support
Akkodis is seeking a Desktop Support for a Contract position with a client located in San Francisco, CA. We are seeking experienced Desktop Support familiar with overseeing technical projects. If you are interested in this Desktop Support job in San Francisco, CA, then please click APPLY NOW. Ideall...
Desktop Support Specialist
Minimum 2 years of relevant experience in a Desktop Support/IT Helpdesk role. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Provide swift and professional deskside ...
Desktop Support Technician
The Role: Desktop Support Technician. As a Desktop Support Technician, you'll be the guardian of our digital realm, ensuring that our employees can seamlessly navigate through their tech woes. Provide first-level support for desktops, laptops, printers, and mobile devices, ensuring our employees can...
Senior Desktop Support
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Senior Desktop Support/ IT Technician. Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Part-time/Freelancer) Redwood City
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Field Desktop Support Technician
OSI Digital is looking for a Field Desktop Support Tech II to join our team. Advanced desktop support experience- troubleshooting, configuration, software installation. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to...
Desktop Support Engineer - VIP Support
The Deskside Support Technicians on the account report directly to the Service Delivery Manager and are responsible for providing support to the end-users when the Service Desk is unable to. The individual must possess expert-level technical knowledge of a specific field of technical operations and ...
IT Desktop Support Officer (Dispatch/On Demand Request)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...