Account Manager

A company is looking for an Account Manager to assist with maintaining client accounts and ensuring customer satisfaction.

Key Responsibilities :

Assist with building and maintaining long-lasting customer relationships

Communicate with clients to ensure their needs are understood and addressed

Deliver exceptional client service and act as a liaison between the customer and internal teams

Required Qualifications :

3-5 years' experience in Customer Support and / or Account Management

Demonstrated history of increasing client satisfaction, adoption, and retention

Comprehensive understanding of the Account Management Journey

Prior experience working with SaaS business platforms

Strategic thinker with problem-solving capabilities