Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Dental insurance
- Vision insurance
Benefits / Perks :
- Initial and ongoing training
- Competitive compensation
- Paid holidays and vacation
- Indoor and comfortable working environment
Company Overview :
A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Orlando, FL is looking for an experienced Customer Service Representative .
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction.
With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Customer Service Team comes in!
Job Summary :
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview :
- Provide service to customers in our office, over the telephone, and by email.
- Help the customer by identifying their requirements and providing the services and products that best meet their needs.
- Show expertise by communicating with the customer about our products, services, and capabilities.
- Ensure that all their requirements are met for their unique projects.
Skills we are looking for :
- A positive, very detailed oriented people pleaser
- A willingness to be proactive and take action
- Excellent communication skills (verbal & written)
- Strong computer skills
- Team player that can work with others to deliver a project on time
Skills desired, but not required :
- Previous experience in business to business
- Printing and signage experience
- Understanding of direct mail and automated marketing
- Experience with PrintSmith or PrintersPlan
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