CNC Service Electrical Engineer
Please make an application promptly if you are a good match for this role due to high levels of interest.
Salt Lake City, Utah
Experience Level : Associate
Experience Required : 3 Years
Education Level : Bachelor’s degree
Job Function : Engineering
Industry : Industrial Automation
Compensation : View salary
Total Position : 1
Relocation Assistance : Limited assistance
CLIENT NAME :
We are looking for a Service Engineer.
ESSENTIAL JOB FUNCTIONS :
- Creating and updating documentation of technical information.
- Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service.
- Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.
- Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
- Establishing and building exemplary communication and customer service relationships with customers.
- Managing difficult customer situations in a positive manner, responding promptly to customer needs and soliciting customer feedback to improve service.
- Other duties as assigned.
MINIMUM REQUIREMENTS :
- Bachelor's or Associate's Degree in a technical related field of study preferred.
- 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
- Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and / or Siemens controls are a plus.
- Good verbal and written communication skills with exceptional customer service orientation.
- Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
- Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
- Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
- Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays, or unexpected events.
- Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers.
MUST HAVE :
- 3-5 years of experience in mechanical and / or electrical troubleshooting and maintenance of CNC machine tools.
- Bachelor's or Associate's degree in a technical related field of study.
- Willingness to travel region up to 50% of the time.
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