Member Services RepresentativeOrlando, FL

Member Services Representative

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida's major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care.

With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Location : 2520 NORTH ORANGE AVENUE, Orlando, 32804

All the benefits and perks you need for you and your family :

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance
• Debt-free Education
• (Certifications and Degrees without out-of-pocket tuition expense)
• Nursing Clinical Ladder Program
• Sign-on Bonus
• Relocation Bonus
• Team Based Nursing Model
• Reimbursement for the NCLEX
• Nursing or BU specific benefits and perks

Schedule : Full Time

Shift : Days

The role you'll contribute :

The Member Services Representative engages in all customer service activities which may include membership sales, front desk, caf and shop / store front to ensure that optimum efficiency and customer service is provided to members and guests. Builds and retains relationships with existing members and clients in an effort to assist with stabilizing membership base and improving retention

The value you'll bring to the team :

Presents and sells products and services to current and potential members

May assist in the preparation and sale of food and drinks in the Wellness Center Caf area

Builds and maintains relationships with existing members to reduce attrition levels. Assists members with billing changes, bridges, freezes or other changes in membership status. Assists in the resolution of disputes regarding memberships

Processes all inquiries pertaining to membership while encouraging enrollment, and marketing the Wellness Center. Responsible for tours and assigned member sales duties

Responsible for Point of Sale (POS) operations

May perform Spa booking procedures, educates guests about spa, and encourages spa club membership

Organizes displays, restocks shelves and drinks, and keeps the environment clean and organized

Responsible for notifying appropriate departments for any work order, as well as, Environmental Services for any services needed

Performs other duties as assigned

The expertise and experiences you'll need to succeed :

Minimum qualifications :

High School Grad or Equiv 0 years experience.

Basic Life Support - CPR Cert

Preferred qualifications :

One-year retail or customer service experience

Previous experience in a health and wellness / fitness center

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category : Fitness Center

Organization : AdventHealth Orlando

Schedule : Full-time

Shift : 1 - Day

Req ID : 25039626

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.