Administrative / Patient Services Coordinator I

Robert Half
New Britain, CT, US
Full-time
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Job Description

Job Description

We are offering a long-term contract employment opportunity for an Administrative / Patient Services Coordinator I in New Britain, Connecticut.

This role serves a critical function in our healthcare services team, with an emphasis on patient services, primary care, and administrative tasks.

Responsibilities :

  • Process and manage patient services related tasks, ensuring efficient service delivery.
  • Handle administrative tasks related to patient services and primary care.
  • Engage in hiring processes as needed, ensuring smooth operations and adherence to guidelines.
  • Manage financial notes and other related documents, ensuring accuracy and compliance.
  • Collaborate with local candidates and stakeholders, fostering strong relationships.
  • Oversee cost centers, ensuring efficient allocation and utilization of resources.
  • Manage medical coverage tasks, ensuring comprehensive services for patients.
  • Maintain accurate patient records, ensuring up-to-date information is available for healthcare professionals.
  • Monitor customer accounts and take appropriate action as needed.
  • Resolve customer inquiries in a timely and efficient manner, ensuring customer satisfaction.
  • Experience in medical coverage and patient services is essential.
  • Knowledge of hiring processes is required.
  • Understanding of financial notes and cost centers is crucial.
  • Familiarity with primary care procedures is necessary.
  • Preference will be given to local candidates.
  • Strong communication and organizational skills are needed.
  • Must have the ability to multitask and prioritize tasks effectively.
  • Proficiency in using computer systems and software relevant to administrative and patient services tasks.
  • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong customer service skills and the ability to interact professionally with patients and medical staff.
  • Ability to work independently as well as part of a team.
  • Must have problem-solving skills and the ability to make decisions under pressure.
  • Familiarity with medical terminology and healthcare regulations is preferred.
  • Attention to detail and accuracy in all work is required.
  • Must have a flexible schedule and the ability to work various shifts, including evenings and weekends if necessary.
  • 30+ days ago
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