Claims Technician

Claims Technician

Seeking candidates who excel in providing exceptional customer service to individuals over-the-phone and enjoy working in a fast-paced call center environment.

The Claims Technician position has two primary functions : to answer incoming customer service calls from the medical community and the public regarding provider enrollment credentialing, and other related information to enroll medical providers into the Medicaid system. The technician responds to phone, electronic, fax, and mail inquiries regarding the status of provider applications, and explains and interprets Medicaid policies, guidelines, benefits, and procedures regarding Medicaid. The Claims Technician is required to be logged into the phone system for up to 7 hours / day and takes between 40 to 60 calls a day. Preference may be given for the following :

• Spanish speaking skills
• prior professional working experience with provider enrollment or credentialing

Why work for the Utah Department of Health and Human Services? In addition to the rich benefits the State of Utah offers, the department offers :

If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.

Responsibilities :

Qualifications :

Supplemental Information :