Operations Support SpecialistCommunity Concierge Services • Charlotte, NC, US
Operations Support Specialist
Community Concierge Services • Charlotte, NC, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAnswers questions in slack channels and be knowledgeable of all aspects of operations Assigns tasks on Asana to leadership team Complete special projects as needed while ensuring timelines are met. Handling of Customer Service / 1-800 number during business hours and logging each call on our call log Returning all resident concerns via phone call
Job Description
Job Description
Job Description :
The ideal candidate is highly detail-oriented, ensuring that every task-no matter how small-is completed with accuracy and care. They take a proactive approach to driving accountability and improving operational efficiency across teams. This individual will play a key supporting role in both the Operations and Human Resources departments, contributing to the smooth execution of day-to-day functions and strategic initiatives.
Primary Responsibilities Include (but not limited to) :
- Monitor and oversee all operations emails
- Prioritize and respond to emails in a timely and professional manner.
- Oversee Slack complaints to ConnecTeam and Portal
- Oversee all Slack channels including but not limited to :
Missed trash, General, and Operations channels
Monday thru Friday - 9am-5pm
Hybrid - Charlotte, NC
Job Posted by ApplicantPro
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