A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application.
Key ResponsibilitiesProvide Tier 1 and Tier 2 technical support via phone, chat, email, and service desk portalDocument and maintain standard operating procedures, user guides, and knowledge base articlesSupport user acceptance testing and coordinate with technical teams to resolve issuesRequired QualificationsAt least 2 years of experience in an IT Help Desk environmentBachelor's degree in information technology or a related fieldAbility to independently research and analyze complex technical issuesSelf-motivation and a desire to learn new technologiesExperience with agile development practices is a plus
Help Desk Analyst
A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...
Audio-Visual Help Desk Technician - GA
Audio-Visual Help Desk Technician!. PropertyValue","name":"Indian Township Solutions","value":"a2upxsfn8cxs"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"United States","addressRegion":"GA","addressLocality":"Fort Eisenhower"}},"title":"Audio-Visual Help Desk ...
IT Support Specialist, Lead
COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: In...
Technical Support Specialist
A company is looking for a Technical Support Specialist to assist customers with their software needs. ...
Associate Service Desk Analyst
The Associate Service Desk Analyst is responsible for providing IT first level support, through various contact channels, as part of the Support Center, which is the enterprise single point of contact for handling IT incidents and service requests. Sets up new users, modifies access for existing use...
It Applications Support Specialist
Equal Opportunity Employer:** Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. IT Applications Supp...
Desktop Support Technician Senior
The Technician is responsible for imaging workstations as outlined by de Support Technician, Desktop Support, Technician, Support, Senior, Technology. Desktop Support Technician will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24 x 7 oper...
Application/it Support Specialist
IT Help Desk Support- Provide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; conference room projectors and audio-visual support; network cabling and connectivity; etc. IT Help Desk Support- Provide PC and laptop hardware support, i...
It Help Desk Technician
If you are a customer-focused individual with a passion for problem-solving and enjoy helping others with their technical issues, we invite you to apply for the position of IT Help Desk Technician. Contribute to the improvement of the IT services delivered to users by collaborating with our IT Manag...
Help Desk Specialist Ii
Position Overview: We're hiring for a Help Desk Specialist Level II to work at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA. In this position you'll become part of a technically diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Adm...