Retail Sales Associate / Customer Service

Overview

If you’re looking for a retail sales associate / customer service job where you can positively

change the lives of clients in a meaningful way, then look no further! Become a part of our team as a

Welllness Membership Advisor!

Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality

to lead retail sales and customer service of potential clients and current members. Our business

is built on Elements Wellness Program sales and we reward our team when we meet our

objectives.

Our Brand Promise

To better the lives of everyone we touch.

Responsibilities and Duties

Elements Massage is looking for a Retail Sales Associate / Customer Service Associate

to create an exceptional massage experience for all the clients every time they enter the

studio.

Informing all clients about the benefits of the Elements Wellness Program, a no hassle

membership plan

Following our proven sales process to enroll clients into the Elements Wellness Program

Being the first and final face of hospitality, whether on the phone or in the studio

Ensuring the client appointment paperwork and payment process is brief, painless, and

accurate

Working as a team with our Managers and Massage Therapists to create an

environment where clients are the center of the world

Qualifications and Skills

Ability to follow our proven sales process to sell the monthly Elements Wellness

Program and build customer loyalty.

The right candidate must like talking, but more important, love listening to all new clients,

established clients, and prospective clients.

The right candidate can turn every incident of client criticism to a story of great

customer service.

Experience

Prior retail sales experience preferred; selling memberships or services in person to

potential clients.

Customer Service in a spa like or similar environment is preferred; catering experiences

that distinguish their value with attention, hospitality, and execution.

Familiarity with modern office tools and systems; scheduling and payments are all

processed with easy to learn computer programs.

Driven to create the best work environment for the employees and the best experiences

for the client.

Prospective hire must be willing to have schedule flexiblity to work, mornings, evenings and weekends.

Legal Disclaimer

2023 Elements Therapeutic Massage, LLC ( ETM ). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.