WORK FROM HOME - CUSTOMER SUPPORT SPECIALIST

Paradigm
Burlington, MA, United States
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll : Be responsible for providing high-level support via Phone, Chat, & Email;
  • Identify and resolve client issues / concerns; Establish customer relationships and improve client retention; Diagnose bugs and communicate customer issues / requests to the development team;

Work with the latest cloud support systems such as Zendesk, JIRA, etc...Hiring Fast >

11 hours ago
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