Operations Manager

Augusta Plumbing and HeatingSt Cloud, MN, USA

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Are you a detailed problem solver who thrives in fast-paced environments?

Augusta Plumbing and Heating is seeking an experienced Operations Managerknown for managing day-to-day challenges and building trust with team members and clients.

About You

Are you skilled at solving difficult plumbing, HVAC or electrical problems?
Do you have a confident presence that reassures direct reports and clients alike?
Do you enjoy managing the chaos?
Trusted leader who motivates and develops young teams

If you want to control your own destiny and earn what you are worth apply today.

About Us

At Augusta Plumbing and Heating, we've been the area's go-to choice for reliable and affordable plumbing and HVAC services since 2007. We recently expanded into the electrical trade in 2025.

About the Job

The Operations Manager directs dispatch, daily field operations, customer escalations, and employee development to ensure Augusta delivers excellent service and maintains high team performance.

Key Responsibilities

Monitor day-to-day field operations, proactively correcting workflow and aligning actions with the day-to-day realities of the schedule.

Coach technicians to boost efficiency, ensure quality service, and drive sales

Address escalated customer issues swiftly and resolve them quickly

Analyze schedules and assign jobs to maximize sales opportunities and technician strengths

Qualifications

Previous experience in a technical trade required

Pay is dependent on experience between $40-$50 / hr. Substantial incentive bonuses available based on individual performance, team achievements, and overall company growth.

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Operation Manager • St Cloud, MN, USA