Customer Success Associate

VirtualVocations
Davie, Florida, United States
Full-time
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A company is looking for a Customer Success Associate.Key Responsibilities : Guiding customers throughout their journey and understanding their needsIdentifying product usage gaps, consulting on solutions, and driving customer advocacyManaging churn, increasing customer retention, and building customer success journeysRequired Qualifications : 2-5 years of experience in a B2B SaaS domain with customer-facing rolesPassion for 3D TechnologyResourcefulness, autonomy, and customer-centric approachCRM experience and understanding of customer best practicesExperience working in a startup environment is a bonus

28 days ago
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