FT CLIENT EXPERIENCE SPECIALIST - WORK FROM HOME

SmartAsset
Arlington, VA, United States
Remote
Full-time
  • Call Center / Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO / Home office stipend - As a Client Experience Specialist you'll : Interact with consumers via phone (inbound and outbound), email, SMS text and live chat;
  • Guide SmartAsset users through the process of matching and meeting with financial advisors; Call users expressing interest in speaking with financial advisors to schedule calls with financial advisors;
  • Build valuable relationships with financial advisor partners; Leverage customer service skills and scripted talking points to deliver personalized service;

Document all customer interactions and outcomes in internal CRM...Hiring Fast >

23 hours ago
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