Operations Manager

Delta Fire Systems is a subsidiary of Western States Fire Protection (WSFP). WSFP and its subsidiaries are more than a company.

We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities.

WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple : integrity, quality, safety, professionalism, commitment.

What we offer :

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement

Operations Manager

The role of the Operations Manager is to ensure profitable and efficient delivery of quality fire protection sprinkler systems through proactive management of a contract department.

Responsible to plan and direct the accomplishment of department objectives, as well as perform a wide variety of duties required to maintain the efficient, day to day operations of a department within a specific branch office.

The operations manager is responsible for all aspects of contract projects from the initial sale through completion of work.

Job Responsibilities

• Organize personnel to accomplish goals efficiently; prioritize and focus work efforts as required, and assist in the recruitment of additional personnel as required
• Monitor progress of projects, confer with project managers, and review reports to ensure progression according to schedule and budgetary guidelines / forecasts
• Conduct monthly cost to complete meetings providing specific written summary information to Area Manager
• Responsible for financial aspects of all projects, including margin, collections, and cash flow
• Manage Sales reps and sales plan to meet or exceed sales goals
• Manage all project activities from design through completed installation
• Ensure the proper handoff of project information throughout project life cycle
• Responsible for the technical correctness of reports and proposals
• Advise project managers on technical project issues
• Ensure company safety guidelines are followed on all projects and tasks
• Consult with management to identify, plan, and develop methods to continually obtain greater efficiency and improve business processes
• Make certain all departments maintain historical records of activities for future use
• Direct, assist, instruct, check, follow-up, and perform manager assigned responsibilities to maximize effectiveness and attain office objectives
• Review workflow and reassign responsibilities based on anticipated workloads
• Develop and review quotes and proposals for prospective work.
• Build relationships with GC’s, end users, and AHJ’s to help drive quality business to the branch
• Coach and mentor, the division managers in the branch to help them build both technical and business acumen
• Develop reporting personnel to ensure growth and continued success of organization
• Responsible for directing, motivating, developing, evaluating and reviewing subordinates work.
• Managing staff, preparing work schedules, and assigning projects and duties
• Monitoring and controlling resources used by subordinates.
• Interview and train new employees, or oversee those personnel processes.
• Ensure all outgoing mail is either picked up by the mail courier or that it is taken to the nearest USPS.
• Ensure that all FedEx, UPS, DHL, or other courier packages are picked up or dropped off for timely delivery of documents.
• Distribute all incoming mail and faxes to appropriate personnel.
• Answer incoming calls if receptionist is not available.
• Place and monitor new employee job advertisements
• Prepare information for payroll. New employee set up and filings.
• Provide other support whether apparent, required or needed.
• Complete additional projects as developed and assigned by your supervisor or management.

Job Qualifications

• Strong knowledge of the Fire Protection Industry; Fire Protection Construction knowledge is required
• Experience in project management, design, and / or sales is required
• Bachelor's degree from a four-year College or University; or three years related experience or training; or equivalent combination of education and experience.
• Confirmed ability to understand the technical and financial aspects of the position
• NICET certification a plus
• Ability to review, analyze and discuss financial information with regards to branch operation
• Demonstrated ability to manage and motivate a team to accomplish goals
• Good and effective verbal and written communication skills
• Must be able to pass a pre-employment drug test, background and reference check

Additional Skills

• Strong organizational and analytical skills with fanatical attention to detail.
• Proficiency in various computer programs and Microsoft Office software programs.
• Excellent project management, analytical, interpersonal, oral and written communication skills.
• Ability to thrive in a dynamic team environment.
• Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.
• Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines.
• Dedicated to superior client service
30+ days ago