Job Description
Job Description
6 month contract
5 days on site in El Paso
Required Skills and Experience *
- 3-5 years high volume call center experience
- 2 years financial service experience
- desire to lead and direct clients properly
- experience with customer de-escalation
- excellent customer service skills
- experience with excel, windows, and outlook
Nice to Have Skills and Experience
leadership experience
Job Description *
Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions.
Onsite in El Paso 5 days per week.
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