Associate Field Service Engineer

Danaher Corporation Associate Field Service Engineer in Atlanta, Georgia

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

At first glance, you’ll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.

Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.

The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being.

This position is part of the Service Organization located in Atlanta, GA and will be fully remote. You will be a part of the Atlanta Field Service Team reporting to the service supervisor and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment.

This position services the chemistry and immunoassay products.

In this role, you will have the opportunity to :

• Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.
• Provide excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
• Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals.
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.

The essential requirements of the job include :

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
• 0 1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and / or instrumentation.
• Hold a current valid driver’s license and good driving record over the last three years.
• Ability to travel (providing service in an assigned geography and periodic travel to other areas / overnight).
• Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
• Candidates must be able to frequently bend, stoop, twist, turn, crouch / crawl, push / pull, and sit / stand for extended periods of time.
• Candidates must also be able to reach at, above and below shoulder level, flex / extend neck, have good hand, and finger dexterity.

It would be a plus if you also possess previous experience in :

• 3+ years’ experience of advanced troubleshooting.
• Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. This position is eligible for a remote work arrangement in which you can work remotely from your home.

Additional information about this remote work arrangement will be provided by your interview team.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us at [email protected] to request accommodation.

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