Regional Manager, Field Sales - Northeast US

WHO WE ARE

TATCHA from Japan with love. We are redefining skincare with high quality, nutrient-dense ingredients harvested from renowned sources in Japan, our formulas are gentle yet effective.

The knowledge that the skin affects and reflects our well-being, we take a holistic approach for health and radiance from skin to soul.

Believing that beauty begins in the heart and the mind, we are invested in making quality education accessible to all. In 2014, we created the Beautiful Faces, Beautiful Futures fund to keep girls in school to reach their potential through Room to Read’s Girls’ Education Program.

WHAT WE NEED

An experienced and highly organized, Regional Field Sales Manager to join our fast-paced North American Retail Field Sales team.

Each day at TATCHA is different with new challenges to conquer and tasks to tackle, but here is an idea of some of the things you will work on :

• Developing and executing business plans, consistently surpassing KPIs & financial objectives.
• Utilizing weekly business analysis to determine opportunities for growth.
• Emulating and reinforcing brand image / culture - bringing the spirit of partnership to all interactions.
• Hiring, training, developing your team of AEs.
• Assisting in scheduling and overseeing a freelancer team
• Coordinating with your AEs to execute retail events to maximize profitability.
• Conducting store & district visits within your region regularly.
• Driving growth in your region by leveraging consumer / sales insights, continuously analyzing sales data for growth opportunities and partnering closely with the Snr.

Director of Field Sales.

Adhering to company guidelines while maintaining and managing all relevant budgets and expenses.

This position is responsible for a team of Account Executives in the NorthEast Region.

Principal Accountabilities :

Sales

• Drive sales to meet metrics as outlined by the Snr. Director of Field Sales
• Develop territory strategy with the maximize sell-through
• Coordinate and execute events to achieve or exceed sales goals
• Review and analyze daily, weekly, and monthly sales
• Ability to impact and work with remote stores to drive sales volume
• Create and execute plans to grow brand ranking in an assigned territory
• Analysis of sales results, sales forecasts and promotional impact.
• Familiarity in working with Google platforms, slides, docs, sheets etc. Familiar with MS Word and Excel.

Regional Management

• Establish and nurture relationships with your AE team, fostering trust and ensuring consistent support.
• Develop relationships within retailers with Store Management, District Managers and other Leadership to ensure consistent brand awareness and messaging.
• Effective presenter to engage audience and team members.
• Ability to adapt to the needs of the business and make modifications as necessary within the assigned market.
• Partner closely with the Education Team to ensure all Tatcha EDU materials are executed as needed.
• Provide consistent and constructive feedback to your AEs in a 360 format.
• Capable of managing multiple priorities.

Communication, Relationships, And Time Management

• Self-motivated to lead and represent TATCHA with your team, peers and retail partners.
• Exhibit effective communication skills with customers, peers and management.
• Provide the Snr. Director of Field Sales with consistent updates of market needs and successes.
• Prepare and actively participate in weekly conference calls, touch bases, and meetings.
• Responsible for appropriate spending and accurate submission of T&E expenses.
• Ensure your team executes and follows up regarding merchandising according to guidelines and Retail Planograms.
• Manages freelancer(s) and budget ethically to support the business.
• Represent the company with professionalism and integrity.

WHO YOU ARE

• You strive to consistently support your team in order to meet and exceed retail sales goals.
• Bring a robust business acumen, strategic planning skills, and can easily distill complex information into actionable insights that will be instrumental in driving our business growth.
• Understand that fostering a healthy and energizing environment for your team is key to success in each assigned territory.
• Possess an in-depth understanding and solid knowledge of the Northeast region, enabling informed decisions on prioritization and alignment with business needs, grounded in extensive retail field experience.
• Are excited to collaborate and build relationships with cross functional internal teams, store management / staff, and Field teams.
• Personable, a good listener and a motivator.
• Team Player, positive attitude, resilient in nature.
• You are committed to supporting your direct reports and are invested in their success and growth while embodying TATCHA culture and values.

Requirements :

You have established beauty retailer relationships with management at the store level and District / Regional Managers within the Northeast Market specifically.

Experience with multiple retailers is a plus.

• 8+ years industry experience and a minimum of 5 years as a manager.
• Experience working with large beauty retailers (e.g., Sephora / Ulta) - multiple retailer management is a plus.
• Strong Administration skills is non-negotiable for this role.
• Superior management and motivational abilities.
• Thrives in a fast paced environment, excels in agility and ability to adapt to business needs.
• Ability to travel, work weekends, evenings and holidays as needed. Overnight travel required, attendance to conferences, meetings and SF HQ.
• Valid driver’s license is required.

Physical Demands Of The Job :

• Flexible with work schedule 5 days per week, including some weekends as deemed necessary by the Sr. Director of Sales
• Must be able to lift up to 50lbs

THE DETAILS

The expected base salary range for this position is $120,000 to $130,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

In addition to base salary, Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, and paid holidays.