Senior Business Solutions Analyst

Role Overview :

Sagitec is seeking a Senior Business System Analyst to work with systems development teams, architects, and client stakeholders in our pension vertical.

The role involves leading business and system analysis for clients looking to modernize or upgrade existing business processes and systems using Sagitec’s Neospin Pension product offering.

You will be responsible for the design, testing, and implementation of the system to create a solution that satisfies our clients’ unique business needs.

What You’ll Be Doing :

Participate and collaborate with client, development, and testing teams throughout the design, development, testing, and implementation of a solution.

Set vision for configuration and customization of product functionality based on client requirements.

Lead meetings with client subject matter experts (SMEs) to clarify and confirm business requirements for solution configuration.

Facilitate meetings with Sagitec and client team participants.

Perform functional analysis of the client’s current business process and supporting documentation.

Conversion of business requirements to system capabilities and product configurations.

Responsible for creation of business analysis deliverables and product configuration designs.

Communicate to technical resources for continued implementation of the solution.

Support, and at times lead, the preparation of test cases and associated deliverables.

Execute production rollout activities.

Participate in the creation of training materials and conduct training activities for system end users.

Monitor progress and provide status reports to the Sagitec management.

Support development teams in configuration of the product and the development of product customizations.

Support QA in the testing of product configurations.

Support end users during User Acceptance Testing (UAT) and, if required, throughout the duration of maintenance and support agreements.

Responsible for delivery of the module functionality and solution to the client throughout the SDLC phases.

The role may include part-time or full-time travel to client locations.

The role may require working outside of your local time zone.

What We’re Looking For :

Minimum of 6+ years of professional experience working in a Business Analyst / Solution Analyst role for the design, development, and implementation of large-scale solutions.

Experience evaluating business requirements and working with subject matter experts (SME) and technical analysts (TA) to translate into product configurations.

Experience with BPMN and UI prototype creation.

Proven ability to define task plans, manage time effectively across simultaneous project activities, and meet target deadlines.

Drives assigned tasks to completion within target deadlines.

Approaches tasks in an analytical manner and focuses on defining a solution to address root causes.

Experience with multiple implementation methodologies (, AGILE, waterfall).

Understanding of entity relationships and data structures.

Excellent communication skills (written and verbal) to clearly articulate technical solutions to non-technical staff.

Proven ability to manage the client expectations.

Experience in facilitating meetings and presenting to technical and non-technical staff.

A collaborative mindset with the ability to work in a team environment, but also self-motivated to produce results with minimal direction.

Ability to form working relationships with groups of people from varied backgrounds, experience, and education levels.

Bonus Points For :

Strong preference is given for experience with pension administration or benefit claim systems.

Experience with CASE tools including rules engine (logical rules and decision tables) and business intelligence.

Experience with financial transaction management (, General Ledger, billings, allocation of funds).

Experience with SQL or querying data structures.

Experience with Microsoft Azure DevOps.

Experience with product implementations; specifically, product configuration.

CBAP, ECBA, or PMI-PBA certification.

What’s In It For You :

Training on our Neospin product.

Education :

Bachelor’s degree, preferably in Computer Science, IT, Management, Math, Business, or related field.

Master’s degree a plus.

Compensation and Benefits :

Fulltime / permanent

Bonus potential tied to revenue growth

401(k) plan with company match

Health insurance

Dental insurance

Vision insurance

Company paid group life insurance

Company paid short and long-term disability

Voluntary life insurance

Flexible spending account

Paid time off

Company holidays

Floating holidays

Employee assistance program

Referral program

Tuition assistance