A company is looking for a Customer Support Technical Engineer.Key Responsibilities : Support external clients with API integrations and troubleshoot issuesAssist internal users by correcting platform errors and responding to requestsCoordinate and host webinars, including recording and editing sessionsRequired Qualifications : Experience with APIs and knowledge of HTTP methods POST and GETPractical experience with API testing tools, such as PostmanExperience in Technical Customer Support or similar rolesProficiency in English (C1 level) and knowledge of Ukrainian or RussianExperience with CRM systems like Salesforce, Marketo, or HubSpot is a plus
Senior Technical Support Engineer
A company is looking for a Senior Technical Support Engineer to provide enterprise-level support to customers and partners. ...
Physical Measurements Technical Support Engineer
Provide customer focused technical support for physical measurement products including universal testing machines, dynamic and fatigue testing machines, hardness testers, particle size analyzers, and other products as required. Bachelor's degree in a relevant technical discipline such as Mechanical ...
Customer Technical Support Representative
Key Responsibilities:Log and classify all calls and requests for assistance in the call tracking databaseRespond to customer inquiries related to technical issues with software and electronic productsTrack inquiry resolution progress and proactively update customers on status or resolutionRequired Q...
Manager, Technical Customer Support, Software Firewalls
The Support Delivery team is a high-performance group of engineers supporting business critical customer environments. Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives. Provide customer support as a strategic differentiator for Palo ...
Customer Support Engineer
A company is looking for a Customer Support Engineer to integrate and support their dental AI platform. ...
Sr. Technical Support Engineer, Platinum
As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’ll enjoy networking with key contacts outside your own area of expertise, ...
Technical Support Engineer - Cybersecurity Incident Response
As a Technical Support Engineer - Cybersecurity Incident Response you will own, troubleshoot and solve complex customer technical issues. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support...
Sr. Technical Support Engineer, United States Government
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and c...
Sr. Technical Support Engineer, VM-Series
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Provide Technical Support to customers and partners. Publish Technical Support Bulletins and other technic...
Sr. Technical Support Engineer, Focused Services
Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing teams. You’ll enjoy networking with key contacts outside your own ...