Auto Deputy Specialist I - John Phelps

Job Posting

The Deputy Specialist I position is a customer service role responsible for assisting customers with vehicle registration, titling, and licensing services at a service window at one of the branch locations. This position requires a high level of accuracy, attention to detail, and professionalism, as this position handles sensitive vehicle and financial information. This position also requires state-required specialized training (8 weeks of state-required RTS training) and the ability to manage money, balance daily financial records, and resolve customer inquiries in a timely and professional manner. This role requires a strong focus on customer satisfaction, along with decision-making regarding registration, titling and licensing services.

Duties and Responsibilities

Customer Service at the Window :

• Serve customers by assisting with the vehicle registration, titling, and licensing services.
• Provide clear and accurate information to customers about vehicle registration requirements.

Money Handling and Cash Reconciliation :

Data Entry into the State's System :

Document Verification and Fraud Prevention :

Training and Certification :

Harris County is an Equal Opportunity Employer.

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education and Experience :

Knowledge, Skills & Abilities :

Note : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Education & Experience :

Work Environment and Physical Demands :

Position Type and Typical Hours of Work :

Primary Work Location : John Phelps 101 N. Richey Pasadena, TX 77506. Training may be conducted at one of the following branch locations for up to 8 weeks :

Open Until Filled / Reviewing Applications on a Rolling Basis. Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the Hiring Department.