Nurse Clinical Coordinator - Family and Community Medicine (OB/GYN)

Responsibilities

As part of the nursing supervisor team, develops, coordinates, and supervises support staff performing clinical activities;

serves as liaison between physicians, clinical, clerical and administrative staff and front desk.

Administrative

• Supervises and management of the 833 clinical staff (JFMA), including subspecialty services of Sports Medicine, Maternal Child Health, OB / Gynecology, Geriatric Medicine, Palliative Care, and Procedures.
• Oversees and implements on-going training of staff and leads in-services.
• Selects, trains / orients, and supervises clinical department personnel.
• Works to create the ideal patient experience; resolves complaints, implements effective solutions, and recognizes and analyzes implications on new situations
• Monitors and responds to patient satisfaction issues.
• Works independently as a supervisor and RN.
• Evaluates performance and recommends disciplinary actions.
• Resolves problems in areas and ensures compliance with regulations and standards.
• Participates in hiring, orientation, assignment, and evaluation of clinical support staff.

Operational

• Attends team huddles / assemblies to provide announcements, clinical operations updates, review staffing, daily assignments, and assigning preceptors.
• Works directly with medical director and nurse manager to develop and implement team-based policies, procedures and work standards.
• Leads and implements change initiatives to strengthen team based care and CPC+ standards.
• Organizes department workloads, establishes work standards, and evaluates workflow problems and resolutions.
• Helps establish / implement goals, objectives, policies, procedures and systems for the assigned medical assistant needs.
• Serves as liaison between medical assistants, providers, and front desk staff.
• Works with medical staff to ensure quality patient care and services are provided.

Clinical

• Assists Team Medical Associates on the teams during daily tasks such as rooming, patient flow, etc.
• Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communication.
• Oversees and audits Pre-Visit Planning (PVP).
• Performs care coordination for patients i.e. abnormal results, triage, double checking shots / vaccines, management of in-baskets.
• Trains and supervises clinical staff in competencies (vitals, injections, etc.); assists with identifying and implementing tools and processes to create an effective and efficient patient flow.

Develops and maintains clinical support staff schedules to ensure adequate coverage for clinical sessions.

• Oversees clinical care essential to the assessment, promotion, maintenance and restoration of patients’ health and wellness.
• Oversees patient needs and suggests solutions to patient care problems.
• Regularly staffs nurse visits and ensures patients are scheduled appropriately.

OVERALL PURPOSE AND EXPECTATIONS :

It is the responsibility of every employee to conduct themselves in accordance with the principles set forth in the University Policies and Procedures manuals.

A key vision statement principle is provision of quality patient-focused care.

Examples of this are :

• Dresses according to the job function and dress code consistent with the policy.
• Works in a positive and cooperative manner with all internal and external contacts, especially patients, patient family members, coworkers and physicians.
• Offers assistance and / or responds to requests for help in a positive and friendly manner, taking ownership to see need is addressed.
• Is consistently supportive of the University / JUP, refraining from making negative comments regarding patients, colleagues and / or the University / JUP or staff.
• Exhibits honesty, confidentiality, and integrity in all activities and communications.
• Works cooperatively with all colleagues in problem resolution, coverage of other positions as needed or directed, and performs other duties of a similar nature as required or requested by management.

Qualifications

EDUCATIONAL / TRAINING REQUIREMENTS :

Bachelor degree in health or business administration. Master’s degree preferred.

BSN from accredited school of nursing; MSN preferred.

CERTIFICATES, LICENSES, AND REGISTRATION :

Copy of current license for Commonwealth of PA

Completed Competency Checklist

Current BLS Certification

Child Abuse and FBI clearance.

EXPERIENCE REQUIREMENTS :

Five years of clinical management experience. The ability to use computer software. Prefer familiarity with electronic medical records.

Minimum five years professional nursing experience, including two years supervisory level experience.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University.

If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Conditions of Employment

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check.

The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.

Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients;

making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic / programmatic, clinical and applied research.

home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Par Reference Code

99769