Benefits :
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION :
Join our dynamic insurance agency as a Customer Relations Representative and become a vital part of our exceptional team at Stephanie Fetzer State Farm.
We pride ourselves on our fun and supportive culture, where we work hard to achieve our goals and provide outstanding customer service.
If you have a great attitude, attention to detail, and a genuine desire to help people, this role is perfect for you.
As a Customer Relations Representative, you will play a crucial role in creating an exceptional client experience. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other talented team members, and working collaboratively to support our clients.
We are seeking a kind and empathetic team member who values exceptional customer service. If you possess strong communication and problem-solving skills, and have experience in customer service, you are an ideal candidate for this role.
In addition, your ability to handle high-stress situations calmly will be a valuable asset in this position.
Join us and unlock internal growth opportunities for driven and sales-minded candidates. We look forward to connecting with you and discovering how your skills and passion can contribute to our thriving agency
RESPONSIBILITIES :
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS :
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
UNIQUE BENEFITS :
- 4 Day workweek after six months
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