Job Description
Job Description
Position Responsibilities :
All : Provide a friendly, helpful, comfortable, clean and safe environment to ensure a positive experience to the movies for guests.
Box Office Cashier : Greet every guest, Sell movie tickets, Gift Cards and advise guests about current featured films, policies, programs and more
Concession Staff : Prepare & serve concession items to guests in a timely and accurate manner. Clean the concession area and assist with other theatre functions.
Usher : Clean and maintain the auditoriums, restrooms and lobby while controlling access to the theatre and the auditoriums to provide a safe and clean environment.
Monitor auditoriums to ensure comfortable setting and proper presentation.
Requirements :
- Excellent customer service skills and positive attitude mandatory
- Communicate and cooperate effectively with guests, co-workers, vendors and partners
- Standing, walking, lifting, twisting and bending on a frequent basis
- Comfortable to communicate and work effectively with guests in a fast paced setting
- Good verbal communication skills, basic math & cash-handling skills
- Ability to meet tight deadlines under minimal supervision
- Nights / weekends / weekdays availability needed
- Maintain and follow company standards and policies
Floor Staff Uniform : Staff polo shirt, black pants, black socks & shoes, staff nametag
All employees are eligible for holiday pay for hours worked on the following holidays :
Thanksgiving Day, Christmas Day, Easter Day
Hourly employees will be paid at a rate of one-and-one-half (1½) times their normal hourly rate for each hour worked on one of these holidays.
Sick and Safe Leave
Eligible employees are entitled to earn sick and safe leave (SSL) at the rate of one (1) hour for every 30 hours that an employee works, up to a maximum of 40 hours of leave per calendar year.
Employees may carry over up to 40 hours of accrued, but unused SSL from year to year. However, no employee may accrue more than 64 hours of SSL at any time.
Employees will not be paid for any accrued, but unused SSL on termination of employment. Employees are not permitted to use SSL during the first 106 calendar days of employment.
SSL must be used in four (4) hour increments. Employees under the age of 18 or who work less than 24 hours per pay period are not eligible for SSL.
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