Sr Release Manager

Our Company

All candidates should make sure to read the following job description and information carefully before applying.

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity About the Team

The Adobe Change and Release Management-ASM team (CaRMA) falls under the umbrella of ASM. At our core, we develop strategic, outstanding, ITSM frameworks for all of Adobe.

We are an eager team of hardworking Service Managers, that want to do the right thing.

About the Role

ACaRM is looking for their next Senior Release Manager. This person will join a team committed to empower Engineering teams to deploy services in a safe, resilient, and agile manner by providing an outstanding Change and Release Management framework.

As a Senior Release Manager, you will be responsible for designing and implementation of industry leading processes for a complex production environment.

You will lead strategically and consistently ask yourself, does this current process scale across all of Adobe?

About You

You are a strategic problem solver at your core, with a proven understanding of different SDLC methodologies including agile, iterative, bing bang, or waterfall.

You have a solid understanding of Release Management deployment strategies including canaries, blue green, and A / B testing.

The ideal candidate is a hardworking and inspiring leader in the service management space with tried experience in establishing and governing a change / release practice in both an on-prem and multi-cloud environment.

You are a data driven decision maker, comfortable communicating at all levels of an organization, including formal and informal presentations with metrics.

You have a solid understanding of technology, including how API payloads and operations work together and capable of having more technical conversations.

You are the product owner of Change and Release Management all up.

What you'll Do

• Deliver on an effective Change and Release Management strategy, aligned to Adobe objectives
• Drive adoption of effective Adobe wide frameworks through partnership and influence
• Ensure framework evolution addresses product and development lifecycles
• Work cross-functionally with product / program management to ensure roadmaps are aligned and socialized
• Represent Change and Release Management in varying meetings with executives and partners to ensure regular communication, updates, and follow ups
• Understand, monitor, and report on the overall health of Change and Release Management across Adobe and be responsible for the resolution of cross-functional issues.

What you need to succeed

• Tried experience with ITSM frameworks, specifically Change and Release Management, but with Incident and Problem as well
• Previous experience handling multiple partners and demonstrated influence without authority
• Excellent Communication skills in both written and verbal ability to communicate with both technical and non-technical partners
• Demonstrated technical competence with experience working with developers and designers
• Track record of defining and implementing strategies that build value
• Thrive in a fast paced, constantly evolving, environment
• A passion for setting standards and driving methodologies

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