Job Description
Job Description
Club Role - General Manager (GM)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The General Manager (GM) is responsible for ensuring members and prospects receive the highest quality of service and facilities.
The General Manager will exhibit an ability to achieve financial targets by motivating, leading, supervising, and coordinating employees’ actions.
The General Manager will also demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.
Duties & Responsibilities
Achieve target revenue goals through leadership and motivation of employees
Implement and support company policies and promotions to generate new sales leads for optimum membership and personal training growth
Ensure all staff maintains a high level of knowledge about club’s programs, facilities, and equipment
Ensure ongoing generation of new prospective members
Emphasize staff involvement in neighborhood and community activities
Encourage staff to work as a team and be productive
Recruit and hire the highest possible caliber of staff
Demonstrate the ability to lead, motivate, and manage Personal Training department to ensure revenue goals are met
Facilitate integration of Personal Training benefits into point of sale presentations to maximize scheduled fitness assessments and packages sold
Oversee Fitness Director (FD) to ensure all components of departmental objectives are satisfied
Support personnel related issues by following club procedure and documentation
Resolve member complaints in a timely and tactful manner following club procedure and documentation
Oversee, support, and develop Group Fitness department
Ensure the club meets standards for cleanliness, maintenance, safety, and security
Ensure ongoing maintenance and upkeep of equipment and amenities
Oversee all inventory ordering and processes
Assist in the processing / submission of payroll
Exhibit an understanding of budgets and establish controls to keep expenses at or below budget
Conduct weekly or monthly department meetings to ensure optimum performance and cohesiveness
Other duties as assigned
Compensation
Full time employee
Salary + bonus eligible
Full time benefits eligible
Health / dental / vision insurance
Two weeks paid time off (applicable to certain roles)
Complimentary gym membership
Qualifications
High school diploma or equivalent
Bachelor’s degree (preferred)
Sales experience - 2+ years (preferred)
Management experience - 2+ years (preferred)
Personal Training experience - 2+ years (preferred)
CPR / AED certification (preferred)
Strong leadership skills
Strong organizational and administrative skills
Strong sales and business acumen
Excellent written and verbal communication
Job Requirements
Pass drug screening
Background check
Use of finger scan technology for recording time worked
Not eligible to work remotely