Assistant Manager

Job Description

Job Description

Brown Harris Stevens Connecticut, LLC is the quintessential luxury residential real estate firm, with a history of leadership and a culture of professionalism and discretion dating back to 1873.

At every level of Brown Harris Stevens, you will find highly experienced, knowledgeable experts, single-mindedly devoted to your interests and your satisfaction.

With offices in Connecticut, New York City, Hudson Valley, The Hamptons, Palm Beach, and Miami our brokers are exceptional - leading the field with the quality of their work ethic, their outstanding success rate and the sheer quantity of their transactions.

• Responsible for the successful on-boarding of all new Sales Agents, which includes creating Welcome Kits and Benefit Packets, conducting new Agent orientations, coordinating BIO information for web site, etc.
• Create a collaborative environment as a liaison between Agents and Departments within the organization, including Accounting, Marketing, Human Resources, etc.
• Provide input and solicit feedback from Executive Director of Sales and agents concerning staff performance and involves Human Resources, as necessary, on cases involving disciplinary issues and terminations.
• Work with Human Resources on matters relating to State and Federal employment law compliance, recruitment, hiring, new hire orientation, performance management, and terminations.
• Serve as a liaison to other Departments, including Accounting, IT, Marketing, HR, Legal, etc.
• Coordinate office operations, facilities management, IT related issues, office environment and equipment, handling office moves and set up, Mail Room and IT staff coverage, inventory and supplies, liaison with vendors and ensure high quality of service is consistently provided.
• Generate new ideas and solutions to suggest Management regarding processes, procedures, systems, forms, etc.
• Provide administrative support to Agents, which includes generating letters, copying, faxing, assisting with mailings, etc.
• Assist Agents with uploading photos for their listings, running credit reports, and responding to general client inquiries.
• Order / track business cards and name plates for all Agents.
• Process mail, and create the mailing tracker to be sent to Marketing
• As needed, format and produce production-ready marketing pitching materials for client and prospect presentations, and assist with presentations maintaining overall presentation quality, accuracy, and integrity.
• Support agents with all digital marketing needs, including photography, print and electronic production.
• Maintain office window display sections; replacing window display signs as needed.
• Update social media accounts and provide support on office technology and any applications required by BHS or the agents.
• Provide back-up administrative support as needed.
• Assist with special projects as needed.

Requirements

• Associates or Bachelor’s degree preferred
• 2 years or more of real estate or related industry experience highly desirable.
• 5-7 years of administrative support experience required, preferably in Real Estate or Sales environment.
• Professional and courteous demeanor with exceptional communication, customer service and interpersonal skills required.
• Must possess a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, PDF Converter, and Outlook.
• Ability to learn and demonstrate excellent working knowledge of Real Plus.
• Must be able to maintain the highest level of confidentiality. Ability to handle sensitive material concerning the organization.
• Strong organizational / time management skills required. Ability to handle multiple tasks simultaneously and meet designated deadlines.

We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

Benefits

We offer full time employees a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits Program, Basic Life / AD&D Insurance, Supplemental Life Insurance, Short-Term Disability, Long Term Disability, and 401(k) Retirement plan.

Paid Time and Holidays Off

We offer full-time employees 2 weeks’ vacation, 12 personal / sick days of paid time off as applicable through the calendar year.

Equal Opportunity Employer

Brown Harris Stevens Connecticut, LLC believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our employees or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job.

Brown Harris Stevens Residential Sales provides Reasonable Accommodation to candidates with Disabilities.