Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.
Interacts with the bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :
- Anticipate and accommodate the needs of the guests in a timely manner.
- Provides professional and exceptional service.
- Helps to ensure the delivery of all food and beverage to the guests.
- Maintain general cleanliness of bar, bar area, and the entire venue.
- Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
- Possesses general knowledge of all food and beverage menus, and company policies & procedures.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
- Properly sets up the bar stations, performs side-work and other opening / closing procedures as directed by management, including : Makes sure the bar and bar area is clean and free of debris Sets bar with proper equipment, and settings as required Wipes down bar-top, bar stools, lounge tables, and chairs Stocks bar stations with prescribed supplies Performs opening side-work as prescribed Performs closing side-work as prescribed Properly follow all beverage requisition procedures
- Assists the bartenders to ensure a high level of quality and speedy service.
- Responsible for emptying the trash from behind the bar and disposing of it correctly with all cardboard boxes broken down.
- Responsible for keeping clean and organized to company standard all back-of-house storage and refrigeration.
- Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
- Responsible for reporting all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and / or complete additional tasks as assigned
TRAINING REQUIREMENTS :
Tao Group Hospitality in-venue barback training
EDUCATION / WORKING KNOWLEDGE :
- Previous hospitality experience.
- Previous bar-backing experience.
- Previous experience in a high-volume restaurant / nightclub / lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
- Exposure to hot kitchen elements or cleaning materials.
- Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner