Search jobs > Irving, TX > Senior service manager
A company is looking for a Senior Manager of Clinical Services to drive operational efficiency and product quality in clinical review and abstraction services.
Key ResponsibilitiesManage daily production for HEDIS abstraction and ensure compliance with SLAs and timelinesDevelop and monitor key performance indicators to ensure quality and timeliness of servicesRecruit, train, and develop staff while managing departmental budget and resourcesRequired QualificationsActive unrestricted licensure or certification as an RN, LPN, or related clinical professionalMinimum of 1 year of clinical experience and 5 years of HEDIS abstraction experienceAt least 3 years of formal leadership experience3+ years of project management experience with distributed teamsExperience with HEDIS / abstraction systems is required
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