Automotive Service Technician-Koons Baltimore Ford

Automotive Service Technician - Koons Baltimore Ford

Baltimore, MD, USA Req #1924

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Tuesday, October 8, 2024

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE : ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture is grounded in our North Star and Compass and powered by our D RIVE values, focusing on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Job Description

We are looking for technicians! Lots of work here at Koons, the highest performing dealer group in the area with a significant opportunity to make a great living and grow your career.

Responsibilities

• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical.
• Perform all levels of diagnosis and repair on vehicles.
• Perform all levels of preventive / routine maintenance services.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
• Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Ensure that customer vehicles are returned to them as clean as they were prior to being serviced.
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.

Requirements

• ASE certifications heavily preferred.
• Manufacturer certifications heavily preferred.
• Must have basic tools.
• Must have great technical and mechanical skills.
• Must be a team player and have the ability to work repetitively on complex tasks.
• Must be a minimum of eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment screening (background & drug test).

Company BenefitsPay and Recognition

• Semi-monthly pay.
• Paid holidays & paid time off.
• Deferred Holiday Pay Match.
• Paid training.

Insurance / Retirement

• Insurance : medical, vision, dental, accident, critical illness, and hospital indemnity plans.
• Health savings.
• Flex spending accounts (tax-free).
• Short-term and long-term disability plans.
• Life Insurance (Whole Life and Term).
• 401k with company match.

Learning, Tuition Assistance, and Career Development

• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.

Professional Growth and Development Opportunities

• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Opportunities to join our community service initiatives, which includes paid volunteer hours.
• Aggressive Employee referral program with bonus opportunities.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws.

We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen and Criminal Background Check.

Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.

J-18808-Ljbffr